Q1: Is the OPEN Enterprise On-Demand app free to use?

Yes, the app is free to install. Additional fees may apply for product fulfillment depending on the items ordered.

Q2: Do I need design experience to use the catalog products?

No, design templates are provided. You only need to customize them with your own artwork or branding using any tool like Photoshop. 

Q3: How long does product approval take?

Approval typically takes 1–3 business days. You’ll be notified once the product is approved.

Q4: Can I use the app on multiple Shopify stores?

Yes, during the publishing step, you can select which connected stores you’d like to publish a product to.

Q5: What happens if I uninstall the app—will my products disappear?

Products will remain in your Shopify store, but you won’t be able to manage them via the OPEN app or receive automated fulfillment.